Support
How can we help?
Most answers are below. For anything else, email support@allthingsn.com — a real person reads every message.
Using PantryRx
Do I need an account?
No. The apps and the web app work without signing in. Only dietitians who publish on pantryrx.ai sign in, with Google.
Where is my data stored?
In the iPhone, iPad, Apple Watch and Android apps, your plans, pantry and preferences stay on your device. In the web app they're saved in your browser on this device, so they won't follow you to another browser.
How do I reset the web app?
Open the web app → Settings → Reset all data. Clearing this site's data in your browser does the same.
Can I trust the allergy filters?
PantryRx checks every ingredient of every recipe against rules for the allergies you pick, and flags store-bought items that can contain them. It's a strong filter, not a guarantee — always read product labels, especially for severe allergies.
Instacart didn't open my list
Instacart is available in parts of the US and Canada. If the cart can't be created, PantryRx opens an Instacart search for each item instead. If that fails too, copy your list and email us what happened.
When is PantryRx coming to Android?
Soon — it's finishing Google Play review. In the meantime the web app works in Chrome on any Android phone.
Is PantryRx medical advice?
No. It's general nutrition information. Talk to your healthcare provider about your own needs.
Dietitian program
How long does approval take?
Usually a few days. We verify your registration first. You can draft recipes and articles in your studio while you wait.
I signed in but can't submit
Submitting unlocks when your profile is approved. Check the status card at the top of your studio.
An ingredient shows a “?”
It isn't in the food database PantryRx uses to enforce allergy rules. Use the everyday grocery name — for example “chickpeas” instead of “garbanzos, soaked”, and put preparation in the note.
How do I change something that's already live?
Choose Update on the item in your studio. The live version stays up until the update is approved.
How do I delete my account?
Email support@allthingsn.com from the address you sign in with.
Report a problem with content
If a recipe or article looks unsafe or wrong, email support@allthingsn.com with the link. We review every report.