PantryRx Privacy Policy

1. Who We Are / Contact

• Controller/Business: All Things AI, Inc. (Delaware)
• Support Email: admin@pantryrx.ai
• Mailing Address: 15732 Los Gatos Blvd #3049
  Los Gatos, CA 95032

2. Information We Collect

We collect information in three primary ways: (A) information you provide, (B) information collected automatically, and (C) information from third parties (if any).

2.1 Information You Provide

Account & Profile

• Name (optional)
• Email address
• Password or authentication tokens (if applicable)
• Preferences and settings

Content You Upload

• Pantry photos (e.g., images of shelves, products, ingredients)
• Photos of grocery items or nutrition labels (if you upload them)
• Text you enter describing items or goals

Household / Family Information (Provided by You)

To help generate household-level insights, you may provide information about family/household members, such as:

• Age range (or approximate age)
• Dietary preferences (e.g., vegetarian)
• Allergies/intolerances (if you choose to provide)
• Goals (e.g., "lower sugar snacks")
• Other non-medical context you voluntarily provide

Communications

• Messages you send to us (support requests, feedback)
• Responses to surveys or forms (if offered)

2.2 Information Collected Automatically

When you use the Services, we may automatically collect:

• Device information (model, OS version, app version)
• Log data (IP address, timestamps, crash reports, diagnostic events)
• Approximate location (derived from IP address)
• Usage data (pages/screens viewed, features used, interaction events)
• Identifiers (device identifiers, advertising identifiers where permitted)

2.3 Information From Third Parties

We may receive limited information from:

• Authentication providers (if you use "Sign in with Apple/Google," etc.)
• Service providers that help us run analytics, crash reporting, payments, hosting, or customer support

(We do not receive your full credentials from those providers.)

3. How We Use Your Information

We use information to operate, improve, and secure the Services, including to:

Provide the Services

• Create and manage accounts
• Process pantry photos and inputs to generate results
• Display your pantry history and insights

AI Processing & Human Review

• Run AI analysis to identify items and generate informational recommendations
• Improve product performance and quality
• Review and troubleshoot AI outputs (including by human reviewers)

Communicate With You

• Customer support and troubleshooting
• Updates about features, security, and policy changes
• Optional product marketing (where permitted and you can opt out)

Safety, Security & Compliance

• Detect fraud, abuse, and unauthorized access
• Enforce our Terms
• Comply with legal obligations

4. AI, Human Review, and What That Means

PantryRx may use AI systems to analyze pantry photos and related inputs. Outputs may include product identification, nutrition summaries, and generalized suggestions.

Human review: AI outputs and/or uploaded content may be reviewed by human reviewers for quality, debugging, safety, or support. Human reviewers may or may not be registered dietitians.

No guarantee: AI outputs may be inaccurate, incomplete, or unsuitable for your situation. You are responsible for deciding whether to rely on any output.

5. Nutritional Data Sources (USDA FoodData Central)

Our Services may use nutritional datasets downloaded from USDA FoodData Central (https://fdc.nal.usda.gov/download-datasets). We may incorporate or reference nutritional values derived from these datasets and other sources.

We do not guarantee the accuracy, completeness, or currency of nutrition data or any analysis produced from it.

6. What We Do Not Do (HIPAA + Medical Clarity)

• PantryRx is not a medical provider.
• PantryRx does not provide medical advice.
• PantryRx is not designed to store medical records, and you should not treat it as such.
• We do not claim HIPAA compliance, and the Services may not be subject to HIPAA.

If you believe you have a medical condition or need personalized medical advice, consult a licensed healthcare professional.

7. Dietitian Involvement & State Licensing Limitations

• PantryRx may offer access to one registered dietitian (RD) licensed in California.
• RD services (if offered) are limited to where legally permitted.
• If you are outside California, you may receive only general informational content, not licensed dietitian services.
• PantryRx does not promise the availability of dietitian services in any jurisdiction.

8. How We Share Information

We may share information as follows:

Service Providers

We share information with vendors that help us run the Services (e.g., cloud hosting, storage, analytics, support tools). They may access information only to perform services for us.

Legal & Safety

We may disclose information to comply with law, respond to lawful requests, protect rights and safety, investigate fraud, or enforce our Terms.

Business Transfers

If we undergo a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.

With Your Direction

We may share information when you ask us to (for example, sharing results with someone you authorize).

We do not sell your personal information in the traditional sense. (See Section 12 for U.S. state privacy notes.)

9. Data Retention

We keep information as long as reasonably necessary to:

• Provide and maintain the Services
• Comply with legal obligations
• Resolve disputes and enforce agreements

You may request deletion by emailing admin@pantryrx.ai. We may retain certain information where required by law or for legitimate business purposes (security, fraud prevention, backups, recordkeeping).

10. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no security measures are perfect, and we cannot guarantee absolute security.

11. Your Choices and Controls

Depending on your location and how the app is configured, you may be able to:

• Update account information
• Control certain notifications/marketing preferences
• Request access, deletion, or correction (see Section 12)
• Manage device permissions (camera/photos)

12. Privacy Rights (U.S. States / California)

If you are a resident of certain U.S. states (including California), you may have rights such as:

• The right to request access to certain personal information we hold
• The right to request deletion
• The right to request correction (where applicable)
• The right to opt out of certain "targeted advertising" (if enabled)

How to exercise rights: Email admin@pantryrx.ai with subject "Privacy Request." We will take reasonable steps to verify your request.

Non-discrimination: We will not discriminate against you for exercising privacy rights.

Note: Specific obligations depend on how your app is configured (analytics/ads), your state, and business thresholds. This section is written to be compatible and practical without overclaiming.

13. International Users

If you access the Services from outside the United States, you understand your information may be processed and stored in the United States and other jurisdictions where we or our service providers operate.

14. Children's Privacy

The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact admin@pantryrx.ai.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date will change. Your continued use of the Services after an update means you accept the updated policy.

16. Contact Us

Email: admin@pantryrx.ai

Mail: All Things AI, Inc., 15732 Los Gatos Blvd #3049
Los Gatos, CA 95032